feat(history): add multi-account and WhatsApp foundation

src/components/inbox/InsightPanel.tsx

@@ -70,7 +70,7 @@ export function InsightPanel({
       conversationId: conversation.id,
       ownerId: user?.id || '',
       dueAt: new Date(Date.now() + 24 * 60 * 60 * 1000).toISOString(),
-      note: `由 AI 客户洞察建议创建：${title}`,
+      note: `由客户洞察建议创建：${title}`,
     }),
     onSuccess: () => {
       queryClient.invalidateQueries({ queryKey: ['tasks'] })
@@ -84,7 +84,7 @@ export function InsightPanel({
     try {
       const result = await analyzeConversation(conversation.id)
       setAnalysis(result.summary)
-      toast.success('AI 分析完成', `意向评分 ${result.intentScore} · ${INTENT_LEVELS.find(l => l.value === result.intentLevel)?.label}`)
+      toast.success('会话分析完成', `意向评分 ${result.intentScore} · ${INTENT_LEVELS.find(l => l.value === result.intentLevel)?.label}`)
     } catch {
       toast.error('分析失败，请稍后重试')
     } finally { setAnalyzing(false) }
@@ -180,8 +180,8 @@ export function InsightPanel({
         <div className="rounded-2xl border border-slate-200/80 bg-white p-4">
         <div className="flex items-center justify-between">
           <div>
-            <p className="text-sm font-semibold tracking-tight text-slate-900">AI 洞察摘要</p>
-            <p className="text-[11px] text-slate-400">基于完整对话实时更新</p>
+            <p className="text-sm font-semibold tracking-tight text-slate-900">会话摘要</p>
+            <p className="text-[11px] text-slate-400">根据已同步的会话内容生成</p>
           </div>
           <Button variant="ghost" size="sm" onClick={handleAnalyze} disabled={analyzing}>
             {analyzing ? <Spinner className="h-3 w-3" /> : '重新分析'}
@@ -193,7 +193,7 @@ export function InsightPanel({
             <span className="ml-2 text-sm text-muted-foreground">正在分析会话上下文…</span>
           </div>
         ) : (
-          <p className="mt-3 text-xs leading-6 text-slate-600">{analysis || 'AI 正在根据会话完善客户画像。'}</p>
+          <p className="mt-3 text-xs leading-6 text-slate-600">{analysis || '收到更多客户消息后将补充客户画像。'}</p>
         )}
         {/* AI 提取关键信息 */}
         {Object.values(customer.aiProfile || {}).some(Boolean) && (
@@ -240,7 +240,7 @@ export function InsightPanel({
 
       {/* 推荐动作 */}
       <div className="p-4">
-        <h4 className="text-xs font-semibold text-slate-500">AI 推荐下一步</h4>
+        <h4 className="text-xs font-semibold text-slate-500">下一步建议</h4>
         <div className="mt-2 space-y-2">
           {customer.aiProfile.nextActions.map((a) => (
             <button