feat: release contextual omnichannel customer platform

Add Telegram, WhatsApp and email account management, realtime messaging, contextual multilingual AI, customer intelligence, knowledge workflows, enterprise controls, a unified design system and complete repository documentation.
2026-07-30 02:29:53 +08:00
parent 9804341463
commit af49d22ca7
66 changed files with 3181 additions and 554 deletions
@@ -0,0 +1,123 @@
+import { expect, test } from '@playwright/test'
+
+const account = process.env.E2E_ACCOUNT || 'e2e-1785008967@local.test'
+const password = process.env.E2E_PASSWORD || 'Lingxi-E2E-2026!'
+
+test('知识库与逐句意图在真实页面可用', async ({ page }, testInfo) => {
+  test.skip(testInfo.project.name !== 'desktop-chromium', '仅在桌面视口执行')
+
+  const loginResponse = await page.request.post('/api/auth/login', {
+    data: { account, password },
+  })
+  expect(loginResponse.ok()).toBeTruthy()
+  const loginPayload = await loginResponse.json()
+  const token = loginPayload.data.token as string
+  const headers = { Authorization: `Bearer ${token}` }
+
+  await page.goto('/login')
+  await page.locator('input[autocomplete="username"]').fill(account)
+  await page.locator('input[autocomplete="current-password"]').fill(password)
+  await page.getByRole('button', { name: '登录' }).click()
+  await expect(page).toHaveURL(/\/dashboard/)
+
+  await page.goto('/knowledge')
+  await expect(page.getByText('已分段索引', { exact: true })).toBeVisible()
+  await expect(page.getByRole('button', { name: '上传文件' })).toBeVisible()
+  await page.screenshot({ path: testInfo.outputPath('knowledge-index.png'), fullPage: true })
+
+  const conversationsResponse = await page.request.get('/api/conversations', { headers })
+  const conversations = (await conversationsResponse.json()).data.list as Array<{ id: string }>
+  let conversationId = ''
+  let messageId = ''
+  let messageCount = 0
+  for (const conversation of conversations.slice(0, 20)) {
+    const messagesResponse = await page.request.get(
+      `/api/conversations/${encodeURIComponent(conversation.id)}/messages`,
+      { headers },
+    )
+    const messages = (await messagesResponse.json()).data as Array<{
+      id: string
+      sender: string
+      type: string
+      originalText: string
+      intentAnalysis?: unknown
+    }>
+    const candidate = [...messages].reverse().find((message) => (
+      message.sender === 'customer'
+      && message.type === 'text'
+      && /[\p{L}]/u.test(message.originalText || '')
+    ))
+    if (candidate) {
+      conversationId = conversation.id
+      messageId = candidate.id
+      messageCount = messages.length
+      break
+    }
+  }
+  expect(conversationId).not.toBe('')
+  const aiStatusResponse = await page.request.get(
+    `/api/conversations/${encodeURIComponent(conversationId)}/ai-status`,
+    { headers },
+  )
+  expect(aiStatusResponse.ok()).toBeTruthy()
+  const aiStatus = (await aiStatusResponse.json()).data
+  expect(['not-started', 'queued', 'running', 'completed']).toContain(aiStatus.backfill.status)
+  if (messageCount > 80) {
+    await expect.poll(async () => {
+      const response = await page.request.get(
+        `/api/conversations/${encodeURIComponent(conversationId)}/ai-status`,
+        { headers },
+      )
+      return (await response.json()).data.context.status
+    }, { timeout: 30_000 }).toBe('ready')
+    const readyResponse = await page.request.get(
+      `/api/conversations/${encodeURIComponent(conversationId)}/ai-status`,
+      { headers },
+    )
+    const readyStatus = (await readyResponse.json()).data
+    expect(readyStatus.context.sourceMessageCount).toBeGreaterThan(0)
+    expect(readyStatus.context.memory.summary).toBeTruthy()
+  }
+  const analyzeResponse = await page.request.post(
+    `/api/conversations/${encodeURIComponent(conversationId)}/messages/${encodeURIComponent(messageId)}/analyze`,
+    { headers, data: { force: true } },
+  )
+  expect(analyzeResponse.ok()).toBeTruthy()
+
+  await page.goto(`/inbox?c=${encodeURIComponent(conversationId)}`)
+  await expect(page.getByTestId('conversation-insight-bar')).toBeVisible()
+  await expect(page.getByTestId('conversation-intent-toggle')).toBeVisible()
+  await expect(
+    page.getByRole('switch', { name: '当前会话逐句意图识别' }),
+  ).toHaveAttribute('aria-checked', 'true')
+  await expect.poll(() => page.getByTestId('message-intent').count()).toBeGreaterThan(0)
+  const intentCount = await page.getByTestId('message-intent').count()
+  const visibleIntent = page.getByTestId('message-intent').nth(intentCount - 1)
+  await visibleIntent.scrollIntoViewIfNeeded()
+  await expect(visibleIntent).toBeVisible()
+  const intentSwitch = page.getByRole('switch', { name: '当前会话逐句意图识别' })
+  await intentSwitch.click()
+  await expect(intentSwitch).toHaveAttribute('aria-checked', 'false')
+  await expect(page.getByTestId('message-intent')).toHaveCount(0)
+  await page.reload()
+  await expect(
+    page.getByRole('switch', { name: '当前会话逐句意图识别' }),
+  ).toHaveAttribute('aria-checked', 'false')
+  await page.getByRole('switch', { name: '当前会话逐句意图识别' }).click()
+  await expect(
+    page.getByRole('switch', { name: '当前会话逐句意图识别' }),
+  ).toHaveAttribute('aria-checked', 'true')
+  await expect.poll(() => page.getByTestId('message-intent').count()).toBeGreaterThan(0)
+  await expect(page.getByText('Unexpected Application Error!', { exact: true })).toHaveCount(0)
+  await page.screenshot({ path: testInfo.outputPath('message-intent.png'), fullPage: false })
+
+  await page.goto('/settings')
+  await page.getByRole('button', { name: '智能回复' }).click()
+  const globalIntentSwitch = page.getByRole('switch', { name: '逐条客户消息意图识别' })
+  await expect(globalIntentSwitch).toBeVisible()
+  await globalIntentSwitch.click()
+  await expect(globalIntentSwitch).toHaveAttribute('aria-checked', 'false')
+  await globalIntentSwitch.click()
+  await expect(globalIntentSwitch).toHaveAttribute('aria-checked', 'true')
+  await expect(page.getByText('invalid input syntax for type json')).toHaveCount(0)
+})