chore(history): import initial web product snapshot

src/services/api/conversations.ts

@@ -0,0 +1,36 @@
+import { http } from './client'
+import type { Conversation, Customer, Message, SendMessagePayload } from '@/types'
+
+export type ConversationListItem = Conversation & { customer: Customer }
+
+export interface ConversationQuery {
+  filter?: string
+  channel?: string
+  keyword?: string
+  userId?: string
+}
+
+/** GET /api/conversations */
+export function getConversations(query: ConversationQuery = {}) {
+  return http.get<{ list: ConversationListItem[]; total: number }>('/api/conversations', { ...query })
+}
+
+/** GET /api/conversations/:id */
+export function getConversation(id: string) {
+  return http.get<{ conversation: Conversation; customer: Customer }>(`/api/conversations/${id}`)
+}
+
+/** GET /api/conversations/:id/messages */
+export function getMessages(id: string) {
+  return http.get<Message[]>(`/api/conversations/${id}/messages`)
+}
+
+/** POST /api/conversations/:id/messages */
+export function sendMessage(id: string, payload: SendMessagePayload & { translatedText?: string }) {
+  return http.post<Message>(`/api/conversations/${id}/messages`, payload)
+}
+
+/** PATCH /api/conversations/:id（标记已读/分配/状态） */
+export function updateConversation(id: string, payload: { assigneeId?: string | null; markRead?: boolean; status?: string }) {
+  return http.patch<Conversation>(`/api/conversations/${id}`, payload)
+}