chore(history): import initial web product snapshot

2026-07-25 00:30:00 +08:00
commit cf0eed46c3
131 changed files with 15693 additions and 0 deletions
@@ -0,0 +1,85 @@
+import type { IntentLevel, Sentiment } from './common'
+
+/** 渠道类型（含渠道中心全部可连接类型） */
+export type ChannelType =
+  | 'whatsapp'
+  | 'telegram'
+  | 'messenger'
+  | 'email'
+  | 'gmail'
+  | 'outlook'
+  | 'webform'
+  | 'website'
+  | 'landing'
+  | 'social'
+  | 'exhibition'
+  | 'api'
+  | 'webhook'
+
+export type MessageType = 'text' | 'image' | 'file' | 'audio' | 'product'
+export type MessageStatus = 'sending' | 'sent' | 'delivered' | 'read' | 'failed'
+export type MessageSender = 'customer' | 'agent' | 'system'
+
+export interface Message {
+  id: string
+  conversationId: string
+  sender: MessageSender
+  senderName?: string
+  type: MessageType
+  originalText: string
+  translatedText?: string
+  originalLang: string
+  status: MessageStatus
+  createdAt: string
+  isImportant?: boolean
+  internalNote?: string
+  attachmentName?: string
+  productCard?: { name: string; sku: string; price: string }
+}
+
+export interface Conversation {
+  id: string
+  customerId: string
+  channel: ChannelType
+  unreadCount: number
+  status: 'pending' | 'replied' | 'closed'
+  assigneeId: string | null
+  intentLevel: IntentLevel
+  sentiment: Sentiment
+  hasRisk: boolean
+  lastMessage?: Message
+  summary: string
+  updatedAt: string
+}
+
+export type ChannelStatus = 'connected' | 'disconnected' | 'error' | 'paused' | 'unconnected'
+
+export interface ChannelConnection {
+  id: string
+  type: ChannelType
+  name: string
+  status: ChannelStatus
+  account?: string
+  lastSyncAt?: string
+  todayMessages: number
+  errorMessage?: string
+  autoReply: boolean
+  defaultOwnerId?: string
+}
+
+export interface ChannelSyncLog {
+  id: string
+  channelId: string
+  action: string
+  detail: string
+  status: 'success' | 'failed'
+  createdAt: string
+}
+
+/** 发送消息请求 */
+export interface SendMessagePayload {
+  text: string
+  replyToId?: string
+  type?: MessageType
+  attachmentName?: string
+}