112 lines
4.4 KiB
JavaScript
112 lines
4.4 KiB
JavaScript
import test from 'node:test'
|
|
import assert from 'node:assert/strict'
|
|
import {
|
|
countBy,
|
|
dateKey,
|
|
normalizeBusinessRelationship,
|
|
percent,
|
|
telegramAttachment,
|
|
} from '../src/business.js'
|
|
import { decryptEmailPassword, encryptEmailPassword } from '../src/email.js'
|
|
import {
|
|
HUMAN_REPLY_SYSTEM_PROMPT,
|
|
buildHumanReplyUserPrompt,
|
|
replySuggestionIssues,
|
|
replyToneInstruction,
|
|
} from '../src/reply-suggestions.js'
|
|
|
|
test('Telegram 图片、文档、语音和贴纸映射为可下载文件', () => {
|
|
assert.deepEqual(
|
|
telegramAttachment({
|
|
'@type': 'messagePhoto',
|
|
photo: { sizes: [{ photo: { id: 11, size: 2048 } }] },
|
|
}),
|
|
{
|
|
telegramFileId: 11,
|
|
attachmentName: 'telegram-photo-11.jpg',
|
|
attachmentMimeType: 'image/jpeg',
|
|
attachmentSize: 2048,
|
|
},
|
|
)
|
|
|
|
assert.equal(telegramAttachment({
|
|
'@type': 'messageDocument',
|
|
document: { file_name: 'quote.pdf', mime_type: 'application/pdf', document: { id: 12, size: 4096 } },
|
|
}).attachmentMimeType, 'application/pdf')
|
|
|
|
assert.equal(telegramAttachment({
|
|
'@type': 'messageVoiceNote',
|
|
voice_note: { duration: 8, voice: { id: 13, expected_size: 1024 } },
|
|
}).duration, 8)
|
|
|
|
assert.equal(telegramAttachment({
|
|
'@type': 'messageSticker',
|
|
sticker: { emoji: '👍', format: { '@type': 'stickerFormatWebp' }, sticker: { id: 14, size: 512 } },
|
|
}).attachmentMimeType, 'image/webp')
|
|
})
|
|
|
|
test('业务指标工具处理百分比、分组和无效日期', () => {
|
|
assert.equal(percent(3, 8), 37.5)
|
|
assert.equal(percent(1, 0), 0)
|
|
assert.equal(dateKey('invalid'), '')
|
|
assert.equal(dateKey('2026-07-27T12:30:00Z'), '2026-07-27')
|
|
assert.deepEqual(
|
|
Object.fromEntries(countBy([{ stage: 'new' }, { stage: 'new' }, { stage: 'won' }], 'stage')),
|
|
{ new: 2, won: 1 },
|
|
)
|
|
})
|
|
|
|
test('业务关系分类使用受控类型和中文标签', () => {
|
|
assert.deepEqual(normalizeBusinessRelationship('supplier'), { type: 'supplier', label: '上游供应商' })
|
|
assert.deepEqual(normalizeBusinessRelationship('unsupported'), { type: 'unknown', label: '待确认' })
|
|
})
|
|
|
|
test('Email 渠道凭据使用认证加密且可正确解密', () => {
|
|
process.env.EMAIL_CREDENTIAL_KEY = 'lingxi-email-test-key-with-more-than-32-bytes'
|
|
const encrypted = encryptEmailPassword('app-password-123')
|
|
assert.notEqual(encrypted, 'app-password-123')
|
|
assert.match(encrypted, /^v1:/)
|
|
assert.equal(decryptEmailPassword(encrypted), 'app-password-123')
|
|
const tampered = encrypted.split(':')
|
|
tampered[2] = `${tampered[2][0] === 'A' ? 'B' : 'A'}${tampered[2].slice(1)}`
|
|
assert.throws(() => decryptEmailPassword(tampered.join(':')))
|
|
})
|
|
|
|
test('回复建议提示词突出最新消息、避免重复并遵循企业语气', () => {
|
|
const prompt = buildHumanReplyUserPrompt({
|
|
targetInstruction: '使用西班牙语',
|
|
tone: 'friendly',
|
|
latestCustomerMessage: '¿Cuándo pueden enviarlo?',
|
|
latestAgentMessage: 'I will check it.',
|
|
conversation: '客户: ¿Cuándo pueden enviarlo?',
|
|
conversationMemory: '客户关注交期',
|
|
knowledgeContext: [],
|
|
})
|
|
assert.match(HUMAN_REPLY_SYSTEM_PROMPT, /不是写客服范文/)
|
|
assert.match(HUMAN_REPLY_SYSTEM_PROMPT, /不要重新问候/)
|
|
assert.match(prompt, /¿Cuándo pueden enviarlo\?/)
|
|
assert.match(prompt, /坐席上一条回复(避免重复)/)
|
|
assert.match(prompt, /长期合作伙伴/)
|
|
assert.match(replyToneInstruction('concise'), /简洁直接/)
|
|
})
|
|
|
|
test('回复建议质量检查拦截模板话术和同质草稿', () => {
|
|
const valid = [
|
|
{ style: 'stable', content: 'I can confirm the dispatch date with our warehouse and update you once I have it.' },
|
|
{ style: 'active', content: "Let me check the warehouse schedule and come back to you with the exact date." },
|
|
{ style: 'brief', content: "I'll verify the dispatch date and get back to you." },
|
|
]
|
|
assert.deepEqual(replySuggestionIssues(valid), [])
|
|
const invalid = valid.map((item) => ({ ...item }))
|
|
invalid[0].content = 'Dear customer, please rest assured that we value your feedback.'
|
|
invalid[2] = { style: 'active', content: invalid[1].content }
|
|
const issues = replySuggestionIssues(invalid)
|
|
assert.ok(issues.some((item) => item.includes('模板化')))
|
|
assert.ok(issues.some((item) => item.includes('缺少 brief')))
|
|
assert.ok(issues.some((item) => item.includes('过于相似')))
|
|
assert.ok(replySuggestionIssues([
|
|
...valid.slice(0, 2),
|
|
{ style: 'brief', content: "I'll confirm it today." },
|
|
]).some((item) => item.includes('时间承诺')))
|
|
})
|